Returns & Exchanges
At Grace Melbourne, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.
Receive Your Refund
Once our Melbourne studio inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing